Last Updated: April 17, 2026
TLC Hero provides tools, information, community features, and optional paid support features for NYC drivers. By using TLC Hero, you agree to these Terms of Use and our Privacy Policy.
TLC Hero offers an optional auto-renewable subscription called Community Supporter. On iOS, the subscription is billed through Apple using your App Store account.
Apple's Standard End User License Agreement also applies to the iOS version of TLC Hero: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.
You agree to provide accurate account information, keep your login credentials secure, and use TLC Hero in compliance with applicable laws. You may not use the service to harass, defraud, impersonate, or interfere with other users or with the platform.
You remain responsible for content you post to TLC Hero, including Roadhouse rooms, Buzz posts, comments, marketplace listings, profile content, and other user-generated material. You agree not to post unlawful, abusive, defamatory, or misleading content.
Some TLC Hero features may involve payments or paid subscriptions. For iOS auto-renewable subscriptions, Apple is the merchant of record and handles billing, renewals, cancellations, and any refunds under Apple's policies. For other services, separate payment terms may apply and will be disclosed at the time of purchase.
TLC Hero is an independent company and is not affiliated with, endorsed by, or connected to the New York City Taxi & Limousine Commission, the New York State DMV, Apple, or any other government agency.
We may update these Terms of Use from time to time. Continued use of TLC Hero after an update means you accept the revised terms. Questions about these terms or billing disclosures can be directed through TLC Hero support channels.